Privacy Policy

Last updated: May 18, 2026

1. Introduction

BotGateway is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our self-hosted security infrastructure.

2. Data We Collect

We collect information you provide directly to us, such as:

  • Contact information (name, email, company name, country)
  • Infrastructure details (website, deployment type, traffic volume)
  • Communications and support inquiries
  • Account information for early access members

3. Self-Hosted Deployment and Traffic Processing

BotGateway is designed as a self-hosted solution that runs entirely within your infrastructure. When you deploy BotGateway on your own VPS or servers, all traffic analysis, behavioral threat detection, and security processing occurs locally on your systems. BotGateway does not route your application traffic through external cloud infrastructure.

Your application traffic and threat telemetry remain under your control and are processed according to your privacy and compliance requirements.

4. Website and Contact Information

When you interact with our website or contact us about early access and deployment, we collect:

  • Usage data and analytics (via privacy-respecting analytics)
  • Contact form submissions for early access inquiries
  • Technical support and product feedback

5. How We Use Your Information

We use the information we collect to:

  • Provide and improve BotGateway services
  • Communicate about early access opportunities and product updates
  • Support your deployment and onboarding
  • Fulfill legal and compliance obligations
  • Protect against fraud and security threats

6. GDPR and Data Protection

BotGateway is fully compliant with GDPR and other privacy regulations. We respect your data rights including access, correction, deletion, and portability. For EU residents and organizations, BotGateway's self-hosted model ensures you maintain complete control over traffic data and compliance status.

7. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption in transit and at rest, access controls, and regular security assessments. As a self-hosted platform, you maintain security oversight of your deployment environment.

8. Third-Party Services

BotGateway's core security infrastructure is self-hosted and does not rely on third-party cloud traffic routing. For website operations, we may use privacy-respecting services for analytics and communications.

9. Contact Us

For privacy inquiries, data access requests, or concerns, contact us at:

Email: privacy@botgateway.io